Testimonials

Russ was excellent. Our home is historic with old plumbing and he kept us informed of our options to unclog the drains and used several methods to get them working, without damaging the existing pipes. He is very knowledgeable about plumbing and materials used in the 1930’s and before, and took that into consideration before performing any work. One sink drain just would not clear, so he scheduled us for a second visit, giving us time to clear out a closet, and carefully measured and cut through a small section of closet wall to get at the piping. After clearing the clog, he replaced and updated a section of piping, and was very helpful about how he thought it best to repair the wall. My husband did some minor carpentry, and both our sinks are clearing better than they have been in many years. I would definitely use Provost Plumbing and Russ for all our other plumbing jobs. He is nice, professional, and prompt!

Mike and Russ were truly a pleasure to work with. They make a great team. They are very professional and meticulous in their work. Mike was very flexible in scheduling the work to fit our needs. Mike did the initial inspection and estimate. He was punctual and gave us a very reasonable estimate detailing the work that needs to be done. He has over 30 years of experience in the industry and is actually an instructor for all the gas inspectors in the area. So you can be sure he knows the regulations and building codes. Russel does the work and he’s truly a perfectionist. The final work he did looks like a work of art. He’s also very nice to talk to and never impatient if you have questions about what needs to be done. He is efficient, thorough, and cleans up in the end. Mike follows up with us even after the city inspection to remind us to install gas monitors. We would definitely use them again for our future gas and water plumbing needs and would eagerly recommend them to all of our friends. Too bad Angieslist doesn’t let me use A+++ to differentiate them further!

Our bathroom tub would not drain. Several services were unable to fix the situation. We contacted Provost (Russ was our plumber) to see if they could help – we selected them based on the other reviews here. First phone discussion was excellent – the plumber asked for a description, asked some pointed questions and assembled a picture of the issue based on the conversation. He made an appointment to come see the situation himself – showed up on time, was great to work with and we made a plan together on how to fix the pipe. Plumber came back again with appropriate tools and supplies and spent the day on the problem. Our particular issue was not straightforward yet he diagnosed it well, provided clear explanations, and offered several solutions (both pros and cons). Work was completed and we are very happy with that. Site was cleaned up afterwards. During this time, Russ stayed in contact by phone to remind of us appointments and also to give updates on when he would arrive. Overall excellent – I cannot write enough good things. We would absolutely hire Provost again. This particular job was about replacing parts of a 90 year old cast iron pipe in a bathroom that was remodeled about 10 yrs ago. The remodelers did not replace all the pipes at the time and this is the consequence – clogged but not amenable to a drain-snake. We could have ripped out everything at a cost of many thousands – Russ provided a solution that should last until next remodel.